Megha Singh Nandiwal: Redefining the Chief of Staff Role Across Tech and AI Ventures
- ByStartupStory | October 4, 2025
When most people think of a Chief of Staff, they picture routine coordination, calendars, and administrative oversight. Meeting Megha Singh Nandiwal changes that perception entirely. She is, in every sense, the operational and strategic powerhouse, managing legal, HR, finance, investor relations, marketing, and operational strategy — all while turning bold ideas into measurable business impact.
“The Chief of Staff role is often misunderstood. It’s not about routine—it’s about clarity, alignment, and executional excellence across every function,” Megha explains.
At Conversive, Megha drives alignment, scalable processes, and cross-functional collaboration, ensuring every initiative translates into tangible business results. Her portfolio spans business strategy, HR, finance, marketing, investor relations, and leadership initiatives — forming the backbone for the company’s Agentic AI roadmap, which is transforming how AI and humans collaborate in customer engagement.
Before Conversive, Megha played a pivotal role at Foundation AI, a LegalTech company in California. Her leadership in operations, HR, and corporate strategy directly contributed to the company being recognized twice on Forbes’ List of America’s Best Startup Employers (ranked 37th in 2024) — a testament to the culture, processes, and systems she helped build. Under her guidance, Foundation AI scaled AI-powered document processing solutions that enabled clients to achieve 12x productivity improvements, drastically reduce non-billable hours, and focus on higher-value work.
“At Foundation AI, I learned how operational excellence fuels both growth and employee experience,” Megha recalls.
Earlier, at Cars24, she worked on business operations, culture design, and strategic execution, helping the company scale rapidly while embedding long-term operational discipline.
Beyond her executive roles, Megha is a recognized thought leader. She writes extensively on technology, people, and leadership, and is one of Medium’s top-followed content creators in the Tech & People category. Her blog on better business alignment has been widely shared, providing actionable insights on building high-performance organizations.
“Efficiency is not just about speed—it’s about alignment, clarity, and impact,” she says. “When every function — legal, HR, finance, marketing — is in sync, scale happens naturally.”
Her marketing ideas generate measurable revenue, her investor relations initiatives strengthen founder-investor trust, and her operational frameworks set benchmarks for excellence. Megha
exemplifies the modern Chief of Staff: a strategic, multi-dimensional, innovation-driven leader, indispensable to scaling high-growth tech and AI ventures.
With an MBA from Harvard University and a career spanning Infosys, Cars24, Foundation AI, and now Conversive, Megha continues to redefine what it means to lead from the center of an organization, proving that the Chief of Staff role is not auxiliary but pivotal to building the future of business.
About Conversive:
Conversive is an AI-driven conversational engagement platform helping businesses deliver smarter, faster, and more personalized customer interactions — combining automation, empathy, and intelligence to redefine the future of customer experience.
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