DTDC Express Joins ONDC to Revolutionize Logistics

• ByStartupStory     |    November 27, 2023

Courier service DTDC Express has officially become a part of the Open Network For Digital Commerce (ONDC), a government-backed open protocol for e-commerce. DTDC plans to initiate operations on ONDC, catering to over 5,000 pin codes across 100+ Tier I, II, and III cities, with expansion to all 14,700+ pin codes in the subsequent phase. The company is set to introduce and enhance services like next-day delivery, pick-up and drop-off, and reverse logistics.

Abhishek Chakraborty, Executive Director of DTDC India, emphasized the company’s focus on meeting the rising demands of SMEs, small businesses, entrepreneurs, and local sellers. The goal is to provide end-to-end integrated logistics solutions that empower businesses in even the remotest corners of India.

DTDC aims to leverage its association with ONDC, tapping into the network of 1.5 lakh sellers and small entrepreneurs. The courier service envisions achieving 1,500 – 2,000 daily shipments by the end of the current year. The move aligns with DTDC’s commitment to staying at the forefront of the evolving logistics landscape and providing efficient services to its clients.

In a recent development, logistics startup XpressBees also joined ONDC, expanding its pan-India delivery services to over 20,000+ pin codes in 2,800+ cities. This underlines the growing influence and reach of ONDC, creating a robust network of logistics partners.

Since its launch last year, ONDC has consistently added key players to its ecosystem. Earlier participants include Shiprocket, Dunzo, eKart, Ecom Express, Loadshare, and Grab. Notably, logistics services provider Delhivery joined the ONDC network in December 2022, further strengthening the platform’s capabilities and reach within the Indian e-commerce landscape.

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