Dell Technologies Introduces Generative AI Solutions for Enhanced Business Outcomes

• ByStartupStory     |    August 2, 2023

Dell Technologies is introducing new offerings to help customers quickly and securely build generative AI (GenAI) models on-premises, driving new levels of intelligence and improved outcomes. The Dell Generative AI Solutions expand upon May’s Project Helix announcement and cover IT infrastructure, PCs, and professional services to simplify the adoption of full-stack GenAI with large language models (LLM). These solutions cater to organizations of all sizes and industries, aiding them in securely transforming and delivering better outcomes.

“Generative AI represents an inflection point that is driving fundamental change in the pace of innovation while improving the customer experience and enabling new ways to work,” Jeff Clarke, vice chairman and co-chief operating officer, of Dell Technologies, said on a recent investor call. “Customers, big and small, are using their own data and business context to train, fine-tune, and infer on Dell infrastructure solutions to incorporate advanced AI into their core business processes effectively and efficiently.” “Our customers in the region are interested in developing a generative AI strategy to enhance their workforce and augment their digital engagement with customers,” said Chris Kelly, senior vice president, of Data Center Solutions, Asia Pacific and Japan, Dell Technologies. “Our new suite of solutions helps deliver and scale GenAI projects to enable business transformation, unlock productivity gains, and allow for trusted insights from company-proprietary data and IP.”

“Indian businesses are actively embracing the transformative capabilities of Generative AI. This shift towards intelligent technology has the potential to unlock unparalleled efficiency in operations, optimize data-driven insights, and give way to creativity and innovation for Indian businesses. However, to keep pace with AI-driven digital transformation, businesses also need to upskill their workforce, prioritize security, and maintain a forward-looking vision for AI adoption.”, said Manish Gupta, Vice President, Infrastructure Solutions Group, Dell Technologies India. “With our new Gen-AI infrastructure, software, and services, we aim to empower businesses to have a competitive edge in their respective industries by providing them with a robust infrastructure.” “Generative AI can help every enterprise transform its data into intelligent applications that enable them to solve complex business challenges,” said Manuvir Das, vice president, Enterprise Computing, at NVIDIA. “Dell Technologies and NVIDIA are building on our long-standing relationship to enable organizations to harness this capability to better serve their customers, more fully support their employees, and fuel innovation across their operations.”

CyberAgent, a major Japanese digital advertising company, selected Dell servers as the key IT infrastructure for its generative AI development and digital advertising.

“We decided to select Dell PowerEdge XE9680 servers equipped with NVIDIA H100 GPUs, which are optimized for generative AI applications,” said Daisuke Takahashi, solution architect of CIU, CyberAgent. “In addition, we value the ease of use of the Dell iDRAC management tool for secure local and remote server management.”

Generative AI is revolutionizing the pace of innovation, customer experiences, and work methods. Dell’s suite of solutions empowers businesses in the Asia Pacific and Japan regions to develop a competitive edge through workforce enhancement, digital engagement augmentation, and creativity. The new GenAI infrastructure, software, and services allow Indian businesses to optimize data-driven insights, prioritize security, and stay ahead in the AI-driven digital transformation race.

The Dell Validated Design for Generative AI with NVIDIA provides a scalable and secure platform for GenAI inferencing in the enterprise. It enables real-time results and supports LLMs for faster predictions and decisions with customers’ data. Dell’s Professional Services offer various capabilities to accelerate GenAI adoption, including strategy creation, implementation, and scaling services.

“Dell’s AI solutions offer enterprises the potential to right-size their GenAI efforts and help streamline operations as customers look to quickly deliver products and services across industry-specific use cases,” said Ashish Nadkarni, group vice president and general manager, of worldwide infrastructure and BuyerView research, IDC. “In the era of intelligent automation, Dell Technologies is meeting organizations wherever they are in their GenAI journey, helping them position themselves for success in an increasingly intelligent and technology-driven world.”

Dell Precision workstations, with up to four NVIDIA RTX 6000 Ada Generation GPUs, allow AI developers and data scientists to locally develop and fine-tune GenAI models before deploying them at scale. The built-in AI software, Dell Optimizer, enhances performance across applications, network connectivity, and audio.

“Our customers are looking to use generative AI in every aspect of their business, from monitoring agent behavior to detecting fraud,” said James Laird, chief operating officer, of Intelligent Voice. “Recent advances in AI combined with the power of Dell’s AI solutions allow us to quickly build, test, and deploy high-quality models at the speed our customers require.” 

Overall, Dell’s innovative offerings in GenAI aim to help businesses thrive in an increasingly intelligent and technology-driven world, providing tailored solutions to meet organizations’ diverse needs.

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