Darwix AI Raises $1.5 Million to Build Unified GenAI Stack for Sales Conversations Across Enterprises
- ByStartupStory | June 18, 2025
Gurugram-based startup Darwix AI has raised $1.5 million in funding to fuel the development of its industry-first, omnichannel generative AI platform focused on enhancing enterprise sales conversations. The round saw participation from Rebalance, Inflection Point Ventures (IPV), JITO Incubation and Innovation Foundation, Growth Sense, Growth91, and a clutch of prominent angel investors including Ankit Nagori, Sanjay Suri, Amit Lakhotia, and Mekin Maheshwari.
Founded by IIM alumni Ajay Sethi and Hanit Awal, Darwix AI is addressing what it calls a significant gap in enterprise sales enablement by offering a unified GenAI stack that integrates voice, chat, email, and in-person interactions under a single platform. Unlike fragmented point solutions, Darwix’s platform is designed to provide enterprises with end-to-end visibility and actionable intelligence across all customer touchpoints.
“Enterprises today are overwhelmed with siloed tools or opaque black-box solutions. At Darwix AI, we’re building an agent+AI future where every conversation — whether digital or human — is enhanced with context, intelligence, and automation,” said Ajay Sethi, Co-founder of Darwix AI. “This funding enables us to double down on product innovation and strengthen our presence, especially in the US market.”
Darwix AI is already live across India, the Middle East, and Southeast Asia, and is now eyeing global expansion with a focus on the US. The startup has gained traction among top players in BFSI and Retail, deploying its multi-tenant large language model (LLM) infrastructure and AI-driven conversational intelligence suite.
Its flagship product, Transform+, delivers real-time support to sales teams by enabling omnichannel interactions with embedded AI assistance and analytics. The company has also built a proprietary hardware-software AI stack that integrates seamlessly with enterprise CRMs and communication tools.
Backing the vision, Aishwarya Malhi and Vikas Kumar, Co-founders at Rebalance, said, “Sales conversations are the heartbeat of any business. Darwix AI is taking a bold step in reimagining these interactions by infusing AI at every level. Their traction across industries reflects the urgent need for a smarter, more connected conversational layer in enterprises.”
Darwix AI plans to use the fresh capital to accelerate hiring, scale its product roadmap, and expand use cases across industries. With GenAI adoption becoming a core strategy in enterprise transformation, Darwix is positioning itself as a category-defining player in conversational AI — aiming to emerge as a global leader in the space.
About Darwix AI
Darwix AI is building the world’s first unified omnichannel GenAI platform for enterprise sales and service conversations. The startup was founded by Ajay Sethi and Hanit Awal, both experienced startup operators and IIM alumni. The team also includes key tech leaders and alumni from IITs and BITS, with Kushal Das joining as a co-founder. Headquartered in Gurugram, the company operates across India, the Middle East, Southeast Asia, and the US.
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