American Express Commits USD 5 Million To Support COVID-19 Relief Efforts In India

• ByStartupStory     |    July 15, 2021

The second wave of the COVID-19 crisis in India has left a devastating effect on millions of people, and it has led to an outpouring of global aid and support. With more than 15,000 colleagues in the region, here is how American Express is supporting their colleagues, their families, and communities as they grapple with this challenge. American Express providing direct COVID-related support and resources for their colleagues which includes: Running vaccination camps for colleagues and their dependents in Bengaluru, Mumbai, Chennai, Hyderabad, Gurugram, New Delhi, Kolkata and Pune. Around 4,256 of the company’s colleagues, contractors and their dependents took advantage of these events. The company is remarkably collaborating with leading hospitals to expand the coverage of vaccination camps to other cities as well.

Securing and deploying a number of oxygen concentrators that are being provided, free-of-charge to colleagues and their dependents who have been prescribed the equipment to deal with health issues associated with COVID-19.Providing at-home testing and collection of COVID-19 RT-PCR tests for all colleagues and their families.Establishing a 24*7 COVID-19 hotline dedicated to Amex colleagues and their dependents to help them find doctors, hospitals, isolation facilities, ambulances, and other medical assistance.

The company has also increased financial assistance by allowing them to claim loans from their retirement accounts and extending a 45-day salary advance to most full-time colleagues to help them through this period. American Express improved its insurance plans to cover all COVID-19 testing costs, home quarantine, ICMR recognized hotel isolation cost, hospital care cost, ambulance charges and mental health support. The company has also expanded medical coverage to include parents and partners of LGBTQ+ colleagues. Manoj Adlakha, SVP and CEO, American Express Banking Corp. India, said, “The situation in India is improving, but we are by no means in the clear. Our company is continuously evaluating new ideas and resources to help us look after ourselves and each other. We will continue to seek the feedback of our colleagues, partners and communities to ensure we are helping as best we can.”

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