News Update

Zomato Unveils Zomato AI: Redefining Food Discovery and Personalization

• ByStartupStory     |    September 1, 2023

Zomato, aiming to revolutionize the food discovery experience, has introduced a pioneering innovation known as Zomato AI, powered by artificial intelligence. Going beyond traditional chatbots, Zomato AI is an intelligent companion designed to cater to users’ ever-evolving tastes, dietary requirements, and even their current moods, bringing a new level of convenience, personalization, and culinary satisfaction.

This innovative Zomato AI feature will be accessible on the latest version of the platform’s application.

A notable aspect of Zomato AI is its multiple-agent framework, endowing it with various prompts for different tasks, effectively providing it with multiple capabilities to assist customers anytime.

Elaborating on this framework in a blog post, Zomato explained, “Craving a specific dish? Zomato AI will present you with a widget, listing all the restaurants serving your desired dish. Unsure about what to order? No problem! Zomato AI can suggest a list of popular dishes or restaurants, taking the guesswork out of your meal selection.”

Creating an experience akin to conversing with a friend, Zomato AI offers a seamless and natural texting style, delivering nearly instant and lag-free responses. Users can send multiple messages, and Zomato AI will promptly respond, setting it apart from other AI products that typically allow only one message at a time.

Proficient in handling complex inquiries, Zomato AI aims to be users’ ultimate culinary companion. As stated in the blog, “It’s equipped to answer tough questions like ‘What should I eat when I’m hungover?’ or ‘Can I eat something that is high protein and low carb?'” By satisfying users’ cravings and guiding them to the perfect dishes, Zomato AI enhances the food discovery process.

Zomato AI is a groundbreaking innovation that has the potential to redefine food ordering experiences, enabling customers to discover the right food at the right time. Initially, this feature is rolling out exclusively for Zomato Gold customers.

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