Kore.ai Appoints Devendra Kumar Sharma as Chief Operating Officer
- ByStartupStory | August 26, 2023
Kore.ai, a prominent provider of enterprise conversational and generative AI solutions, has announced the appointment of Devendra Kumar (DK) Sharma as President and Chief Operating Officer (COO). In his role as COO, DK Sharma will lead Kore.ai’s Go-to-Market functions, revenue growth initiatives, client success efforts, strategy formulation, and cross-functional collaboration, all while driving operational excellence. With a distinguished career spanning 30 years, DK Sharma brings extensive experience and a notable reputation as a trailblazer in the technology and financial services sectors to Kore.ai’s executive leadership team. He has held various executive leadership positions in global organizations and startups, including Citigroup International. Notably, he also served on Kore.ai’s board of directors for a number of years.
“Enterprise AI will increasingly shape the future of global organizations,” said Raj Koneru, CEO and founder of Kore.ai. “DK Sharma brings a wealth of experience in spearheading large-scale transformation through modernization and digitization. We believe his operational expertise will advance our product development efforts while scaling our global growth.”
Kore.ai has achieved a remarkable 130% increase in revenue and has successfully onboarded significant clients across key sectors in North America, EMEA, and Asia Pacific. To enhance its market presence, the company is actively partnering with additional channel partners across these regions.
DK Sharma underscored Kore.ai’s unique position in the emerging technology landscape, combining product leadership with strategic relevance. “Kore.ai’s powerful and unique combination of undisputed product leadership and strategic relevance in an emerging technology space positions it for market success,” said DK Sharma. “I could not be more excited to join Kore.ai’s great team, which fosters a culture of innovation, collaboration, diversity, and respect. With such a strong foundation, I am eager to contribute to the company’s continued growth and achievements.”
Adopting a “better together” approach, Kore.ai is at the forefront of leveraging generative AI and large language models (LLMs) to enable enterprises to safely and securely adopt disruptive technologies. The company recently introduced a new partner program to strengthen support for its indirect sales channel. This program involves creating a tiered structure for partners and solution providers, along with substantial investments in go-to-market, enablement, marketing support, and additional resources.
With a customer base of over 400 enterprises, Kore.ai’s AI platform and solutions automate billions of interactions annually. The company’s offerings have contributed to more than $1 billion in cost savings for global enterprises. About 200 million consumers and 2 million enterprise users rely on Kore.ai’s solutions to enhance customer, employee, and contact center agent experiences, leading to optimized business outcomes.
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