End-User Spend On IT Services In India To Hit $18 Billion In 2021
- ByStartupStory | July 19, 2021
According to a Gartner report, the end-user spending on IT Services in India is likely to hit $18 billion in 2021, an increase of 10.7% from last year. The consulting segment will be the largest in terms of end-user spending in 2021, likely to touch $4.6 billion this year from $4.1 billion in 2020. Hardware support will be the only segment where spending will fall in 2021. It will decline by 2.8% as end-user organizations reduce their spending on client device support and data center support systems, the reports said.
“The Indian IT services market has proven its durability through the last 15 months of the pandemic. The surge in remote working, need for business continuity planning and increased focus towards digitalization has increased the demand for IT services,” said Arup Roy, research vice president at Gartner. In 2021, the end-user spending on IaaS will total $1.6 billion, growing 57% as compared to 2020. “Organizations in India are moving towards a cloud-only or a cloud-first model, which is why spending on IaaS will experience strong growth in 2021,” Roy said.

He further added, “Indian enterprises are demanding more agility, rapid innovation and a swift move towards becoming a compensable enterprise resulting in increased adoption of cloud through 2021.” However, the June performance was far better compared to May when the overall retail business in India decreased by 79 percent as compared to the same month in 2019.





