Over Three Million Indian Accounts Banned By WhatsApp Between June 16-July 31; Report
- BySheetal Sidhu | September 1, 2021
Over three million Indian accounts were banned by WhatsApp while 594 grievance reports were received by the messaging platform between June 16-July 31, according to its compliance report. In its latest report released on Tuesday, WhatsApp said 3,027,000 Indian accounts were banned on WhatsApp during the said period. An Indian account is identified via a +91 phone number, it added. Previously, WhatsApp has stated that more than 95 percent of bans are due to the unauthorised use of automated or bulk messaging (spam). The global average number of accounts that WhatsApp bans to prevent abuse on its platform is around eight million accounts per month.
WhatsApp, in its latest report, said it received 594 user reports spanning across account support (137), ban appeal (316), other support (45), product support (64), and safety (32) during June 16-July 31. During this period, 74 accounts were “actioned”, as per the report. In a statement, the Facebook-owned company said its latest report contains details of user complaints received and corresponding action taken by WhatsApp, as well as WhatsApp’s own preventive actions to combat abuse on its platform.
The new IT rules, which came into effect on May 26, require large digital platforms (with over five million users) to publish compliance reports every month, mentioning the details of complaints received and action taken. Previously, WhatsApp has emphasised that being an end-to-end encrypted platform, it has no visibility into the content of any messages.