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Urban Company Invests Rs 72 Crore in Partner Training, Empowers Over 50,000 Service Partners


According to Urban Company’s annual Environmental, Social, and Governance (ESG) India Report, the company dedicated Rs 72 crore in 2022 to train and enhance the skills of its partners. This significant investment aligns with Urban Company’s objective of promoting upward social mobility for over 50,000 service partners and positively impacting 1.25 crore households.

“Our ESG report showcases our commitment to fairness, meritocracy, and empowering every member of our community to unlock the opportunities they deserve,” said Abhiraj Singh Bhal, Co-founder and CEO of Urban Company.

According to the report, approximately 20% of service partners achieved a monthly income of Rs 38,000, which is 3.16 times higher than the minimum wage in Delhi. Additionally, service partners who completed less than 30 jobs earned a monthly net income of Rs 30,625. Furthermore, the report highlighted that female service partners in western and central India earned nearly 15% more than their male counterparts.

According to the report, Urban Company has facilitated loans amounting to approximately Rs 39 crore through collaborations with non-banking financial institutions. Furthermore, the company has provided insurance claims worth Rs 2.3 crore under its Security and Well-Being Benefits program. Additionally, Urban Company has distributed stock options valued at Rs 5.3 crore to 500 partners as part of the Partner Stock Option Plan initiative, aimed at fostering wealth creation.

Urban Company, established in November 2014, provides a wide range of services such as home beauty and spa, cleaning, plumbing, carpentry, appliance repair, and painting. These services are accessible through their mobile app and website. Operating in over 50 cities across India, the UAE, Singapore, and the Kingdom of Saudi Arabia, Urban Company boasts a vast partner network of more than 50,000 skilled professionals. To enhance the experience for service partners, Urban Company offers the Urban Company Partner app, available in nine regional languages. This app aims to empower partners by providing features such as income tracking, insurance claim assistance, credit access, a helpline, and more.

According to the report, Urban Company has successfully contributed to environmental conservation efforts. Through their AC servicing, they have saved an impressive 146 million units of energy. Additionally, they have prevented more than 25 lakh units of durable goods from being disposed of in landfills, resulting in the prevention of over 121+ crores of CO2e greenhouse gas emissions.

 

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