Cleartrip and Flipkart Health+: Securing Information and Privacy with ISO/IEC 27001:2022 Certification
- ByStartupStory | August 8, 2023
Cleartrip, a subsidiary of Flipkart, along with Flipkart Health+, the pioneering digital healthcare marketplace under the esteemed Flipkart Group, has been honoured with the ISO/IEC 27001:2022 certification, recognizing their exceptional Information Security Management Systems. Notably, Flipkart Health+ has also achieved the ISO/IEC 27701:2019 certification for its Privacy Information Management System. The certifications underline the unwavering dedication of Cleartrip and Flipkart Health+ towards safeguarding user data and upholding the highest standards of data privacy.
The attainment of these certifications signifies Cleartrip and Flipkart Health+’s adherence to rigorous international norms, which were meticulously validated through a two-stage process, Stage 1 and Stage 2, by independent auditors from BSI India (British Standards Institution).
ISO/IEC 27001:2022, a revised standard set by the International Organization for Standardization (ISO), stands as one of the most globally recognized and accepted benchmarks for the implementation of an Information Security Management System (ISMS) encompassing Information Security, Cybersecurity, and Privacy Protection.
Complementing this is ISO/IEC 27701:2019, a standard for Privacy Information Management System (PIMS) that elevates the Information Security Management System (ISMS) to a higher echelon. Serving as an extension of the requisites laid out by 27001 and the reference controls outlined in 27002, ISO/IEC 27701:2019 delves into privacy considerations.
Reflecting on this accomplishment, Ayyappan R., CEO of Cleartrip, conveyed, “Our users form the core of our business; their trust is central to how we operate. The ISO certification is a testament to Cleartrip’s adherence to excellence, demonstrating that we comply with rigorous international standards in data privacy. With enhanced security assurance to all our stakeholders, we will continue to invest in robust privacy frameworks, cutting-edge technologies, and the expertise of our talented teams to maintain the highest information processing standards.”
Pranav Saxena, Chief Product and Technology Officer of Flipkart Health+, added, “For an industry driven by customers’ trust, assuring the safety and integrity of the personal information of customers is of utmost importance. Being awarded the ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certification by BSI India is a significant accomplishment for Flipkart Health+ and we are thrilled to be one of the first digital healthcare platforms to receive the ISO 27701:2019 certification from BSI India. These certifications corroborate our efforts to protect information and information processing systems and remain compliant with globally recognized privacy regulations.”
Theuns Kotze, Managing Director of Assurance IMETA, applauded this accomplishment, stating, “This accomplishment demonstrates Flipkart’s commitment to excellence in information security and its dedication to establishing trust with its clients and stakeholders. The certification required input from all Flipkart’s employees driven by the leadership team. The team should be proud that it is one of the first digital healthcare platforms to be certified by BSI India”






