646 Reports Via Grievance Mechanism In India Received By Facebook During May 15-June 15
- BySheetal Sidhu | July 16, 2021
Facebook on Thursday said it received 646 reports in India through its grievance mechanism channel between May 15 and June 15 under categories like bullying, account hacking, nudity and fake profiles, and it provided tools for users to resolve their issues in 363 of these cases. The data is part of Facebook’s monthly compliance report as mandated under the Indian IT rules. On July 2, Facebook had stated that it has ‘actioned’ over 30 million content pieces across 10 violation categories in India during the same time period.
On Thursday, Facebook said 198 complaints related to accounts being hacked (represented the largest share of grievances), while reports were also received for categories such as ‘fake profile that’s pretending to be me’ (73), ‘bullying or harassment’ (45), ‘content showing me in nudity/partial nudity or in a sexual act’ (36), and ‘inappropriate or abusive content’ (18). Facebook also received reports under ‘lost access to a page or group I used to manage’ (47), ‘request access to personal data’ (22), ‘report issue with how Facebook is processing my data’ (14), ‘content I appear in that I do not want displayed’ (19) and other issues (174).
“We responded to 100 percent of these 646 reports… Of these incoming reports, we provided tools for users to resolve their issues in 363 cases,” it added. Facebook expects to publish subsequent editions of the report with a lag of 30-45 days after the reporting period to allow sufficient time for data collection and validation.
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