News Update

Freshworks announces product suite for startups

• ByDevika S     |    November 13, 2021

Freshworks, a business software vendor, unveiled on Thursday, a unified customer relationship management (CRM) offering for customer service, sales, and marketing teams at startups, as it expands its pipeline of young, fast-growing customers.The service combines the company’s Freshmarketer, Freshsales, and Freshdesk products, but this is the first time they’ve been packaged together for companies.The project is an extension of Freshworks’ startup programme, which began in 2019 and has already onboarded 2,500 firms, 500 of whom are already paying clients. It also stated that around 150 unicorns, or roughly 20% of all unicorns worldwide, use their products.

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