Freshworks Forecasts Strong Q4 Revenue Growth Driven by AI Tool Demand
- ByStartupStory | November 6, 2025
Freshworks Inc. reported robust third quarter fiscal 2025 results, with revenue reaching $215.1 million—a 15% increase year-over-year—surpassing analyst expectations. The company’s adjusted earnings per share of $0.16 also exceeded forecasts, signaling operational efficiency and strong market traction.
A key driver behind Freshworks’ positive momentum is the surging demand for its AI-enhanced software offerings. Its AI-powered Freddy platform, which automates customer interactions and streamlines employee experiences, is increasingly adopted by its growing enterprise customer base, which includes nearly 75,000 organizations worldwide.
Looking ahead, Freshworks projects fourth quarter 2025 revenue between $217 million and $220 million, representing 12-13% year-over-year growth. The company anticipates full-year 2025 revenue in the range of $833.1 million to $836.1 million, with expected revenue growth of 13-14% for 2026.
CEO Dennis Woodside noted that Freshworks is focused on accelerating organic growth through strategic AI investments and expanding penetration in the mid-market and enterprise segments. The company is also investing in go-to-market capabilities and product innovation to sustain its competitive edge.
In summary, Freshworks’ upbeat Q4 revenue forecast reflects strong AI-driven demand and a solid foundation for continued expansion in customer experience and employee experience software markets.
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