Funding Alert

Rifa AI Raises $1.1 Mn in Seaborne Capital-led Round to Scale Voice AI for Regulated Industries

• ByStartupStory     |    August 5, 2025

Conversational AI startup Rifa AI has secured $1.1 million in funding, with Seaborne Capital leading the round. The investment also saw participation from NASSCOM and FalconX, bolstering the startup’s efforts to expand operations in North America and enhance its AI-powered voice solutions for enterprises.

Founded in 2023 by Sameer Fulzele and Shubham Khoker, Rifa AI focuses on building highly compliant, modular, and scalable voice AI platforms specifically tailored for regulated industries such as insurance, healthcare, and financial services.

“We’ve built for complexity from day one, and this funding will help extend our platform to more enterprise customers,” said Fulzele. “Our focus is on scaling voice workflows in sectors where human involvement has traditionally been essential due to compliance challenges. As AI agents become mainstream, the real question is whether they work where it matters most in high-stakes environments.”

Rifa’s conversational AI platform empowers call centers and enterprise operations to replace traditional customer support models with intelligent Voice AI agents, capable of delivering human-like, real-time conversations. These AI agents integrate directly with backend systems, APIs, and policy-based workflows while remaining fully compliant with regulatory frameworks such as HIPAA (Health Insurance Portability and Accountability Act) and TCPA (Telephone Consumer Protection Act).

To date, Rifa AI has processed over 3 million minutes of customer conversations across sectors like insurance and financial services, with tangible impact: a 70% reduction in human agent involvement and 60% of queries fully resolved through AI-driven voice automation.

The fresh infusion of capital will be directed towards:

Scaling operations across North America

Advancing product development to meet growing enterprise needs

Enhancing AI agent capabilities for mission-critical customer interactions

Strengthening compliance frameworks in heavily regulated sectors

Rifa AI is part of a growing wave of enterprise-grade conversational AI companies, but distinguishes itself with its focus on regulatory compliance, plug-and-play architecture, and sector-specific solutions.

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