SaaS

SaaS Firm Atomicwork Secures $25 Million in Series A Funding Led by Khosla Ventures and Z47

• ByStartupStory     |    January 28, 2025

Atomicwork, a provider of agentic service management solutions for enterprise IT, has announced raising $25 million in a Series A funding round. The round was led by Khosla Ventures and Z47, with additional participation from Battery Ventures, Blume Ventures, and Peak XV Partners. The fresh capital will be used to scale and deploy its enterprise AI agents, invest in go-to-market strategies, and accelerate product development.

In an official statement, the company highlighted that the funding would help drive its mission to transform IT service management with its AI-native platform, aimed at enabling businesses to modernize operations and boost growth.

“We are pioneering agentic service management to transform how companies manage their IT workflows and enterprise services. This investment is a significant milestone, validating our vision of a future where smarter IT teams drive business growth and companies are empowered by technology, not bogged down by it,” said Vijay Rayapati, Co-founder and CEO of Atomicwork.

Revolutionizing IT Service Management with Agentic AI

Atomicwork leverages an agentic service management platform that combines an enterprise knowledge graph with agentic AI to address the challenges of traditional IT service management tools. The platform aims to streamline enterprise workflows by autonomously handling IT services, resolving incidents in real-time, and enabling self-healing systems.

Several global companies, including Zuora and Pepper Money, already rely on Atomicwork’s platform for seamless service, intelligent automation, and actionable insights, driving productivity and enhancing the digital workplace experience.

“Atomicwork’s AI agents can autonomously handle everyday IT services, and employees can then focus on actually growing the business. This is the AI innovation that large organisations need to radically transform how they work,” said Kanu Gulati of Khosla Ventures.

Pranay Desai, Managing Director at Z47, also shared his enthusiasm for Atomicwork’s innovation: “Atomicwork has built a remarkable team and proven technology, and we’ve witnessed firsthand how they’re transforming IT service management for global businesses. Their potential is immense to redefine the future of enterprise IT with Agentic AI. Having been part of their journey since the seed round, we’re thrilled to continue our partnership and support their next phase of growth.”

Global Growth and Leadership

Founded in 2022 by Vijay Rayapati, Kiran Darisi, and Parsuram Vijayasankar, Atomicwork operates out of offices in Singapore and India. Rayapati previously founded Minjar, acquired by Nutanix in 2018, where he served as VP and GM. Darisi and Vijayasankar were instrumental in scaling Freshworks from a startup to a publicly traded company.

“Enterprise IT is undergoing a radical transformation and Atomicwork’s agentic service management platform is in a great position to innovate in this space. We are excited to be a part of the company’s journey as it continues to scale and innovate for enterprise IT teams,” said Neeraj Agrawal, General Partner at Battery Ventures.

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