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IBM CEO Arvind Krishna Enthusiastic About AI’s Transformative Power in Driving Productivity and Global Growth


Arvind Krishna, the CEO of IBM, expressed his enthusiasm for the transformative potential of artificial intelligence (AI) in boosting productivity, leading to accelerated growth for both companies and economies. Speaking at the B20 Summit India 2023 held in New Delhi, “When you can do that, you make everyone more productive, in effect you have more workers… You are generating more per capita GDP in each nation… As we go back to the very beginning of B20 about inclusion, that is the way to make GDP grow faster across all countries,” he said.

The Indian American CEO of the global tech giant IBM also said, “Our goal should be how do we make secure and accountable AI that can benefit productivity of enterprises and governments.” He also sought to separate the invention of technology from the deployment of technology. Growth, he said, will happen everywhere, not just in the Global South.

The CEO, who is of Indian American descent and leads the globally influential tech corporation IBM, emphasized the importance of creating secure and accountable AI that can substantially elevate enterprise and government productivity. He made a clear distinction between the invention and deployment of technology, emphasizing that while technological innovations may originate globally, the deployment of technology will prominently stem from regions such as the Global South.

“Deployment of technology will happen from the Global South, as we have already seen with the incredible services industry that has woken up in India. That is where I believe the initial focus should be in the south, not just to provide for their own countries but the globe at large because these workers are missing everywhere else,” he said

Krishna pointed out the remarkable growth of the service industry in India as a case in point, underscoring that this model can serve as an initial focus for the southern hemisphere, catering not only to domestic needs but also contributing to the global landscape.

Krishna drew attention to the demographic shift in developing countries, characterized by a diminishing working-age population. In response, he asserted that the solution to addressing the shortage of labor lies in augmenting the workforce through technology. With a significant portion of the world facing challenges in filling job vacancies, Krishna advocated for bridging this gap from regions with advanced technological capabilities, facilitated by digital infrastructure that allows technology to be deployed where it is most needed.

“Fill them from here, it is a technology provider and digital infrastructure, which means it can appear where needed,” he said.

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