Waayu: A New Zero-Commission Food Delivery App to Compete with Zomato and Swiggy
- ByStartupStory | May 8, 2023
A new food delivery app called “Waayu” has been launched by the Indian Hotel and Restaurant Association to provide a zero-commission platform to restaurants. The app enables hotels, restaurants, and catering (HORECA) businesses to place food delivery orders without paying any commission.
The industry body stated on Monday that over a thousand brands, including Bhagat Tarachand, Mahesh Lunch Home, Banana Leaf, Shiv Sagar, Kirti Mahal, Guru Kripa, and Persian Darbar, have joined the platform. Suniel Shetty, an actor and investor, has been appointed as the brand ambassador.
Suniel Shetty has been appointed as the brand ambassador for Waayu. The app enables restaurants to receive their dues instantly through various payment options like Paytm, Google Pay, UPI, debit and credit cards, and cash on delivery. They can also deliver via Grab or Dunzo, or use their own delivery staff.
According to the Indian Hotel and Restaurant Association, the Waayu app will offer a SaaS platform to automate the order workflow for restaurants. The app is founded by Anirudha Kotgire and Mandar Lande under the name Destek Horeca.
Lande shared, “Our plan is to onboard more than 10,000 restaurants from Mumbai, Pune, and suburbs in the next three months. Our next goal is to expand Waayu to both metro and non-metro cities throughout India. Our objective is to revolutionize the online and dine-in food industry with advanced technology to deliver high-quality food from popular restaurants at affordable prices. Our zero-commission model has always been our unique selling proposition, and we plan to maintain it.”
Amidst complaints from restaurants regarding high commissions and delayed deliveries by food delivery firms like Zomato and Swiggy, the Indian Hotel and Restaurant Association has launched a new food delivery app called ‘Waayu’. The move comes in response to several Mumbai-based eateries that complained about the delivery radius for online orders being reduced by Zomato, likely due to a delivery worker shortage. According to YourStory, in addition to increasing commissions on food-delivery orders, Zomato is pushing restaurants to spend more by advertising on the platform and bearing the cost of cancellations.
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