Doctors on Duty: Bridging Healthcare, Technology and Accessibility in India
- ByStartupStory | September 8, 2026
The medical sector in India has been modernized with the use of technology, but getting medical treatment is still not simply a matter of having a mobile phone or being able to book an appointment with a specialist. For numerous patients, moving from the identification of a health problem, finding a doctor, obtaining diagnostic help, managing prescriptions, and organizing follow-up visits cannot be described as a smooth and uninterrupted process.
It is this gap that Doctors on Duty (DOD) is attempting to address by bringing multiple aspects of the healthcare journey together through technology.
Founded in 2022, DOD is a health-tech platform that connects patients with doctors, hospitals, clinics and diagnostic services through its digital ecosystem. Its platform enables users to discover healthcare professionals, book appointments, access online consultations, manage prescriptions and medical records, and find healthcare support when required.
Moving beyond the telemedicine model
Telemedicine has changed how patients access doctors, particularly for consultations that do not require a physical examination. However, healthcare does not end with a video call.
DOD uses a unique strategy that aims to link up all components of the healthcare process. In addition to online consultations, the service can provide clients with in-person consultations, diagnostics, medical examinations, electronic health records, prescription management services, as well as an SOS option enabling clients to obtain emergency help.
The idea is relatively straightforward: instead of treating digital healthcare as a standalone consultation service, technology can become the infrastructure connecting patients, doctors and healthcare providers.
Bringing healthcare closer to where people are
One of DOD’s more distinctive initiatives is its AI-powered Health Kiosk, designed to bring basic health screening and doctor access into physical locations. The kiosks combine health measurements such as ECG, blood pressure, blood sugar and vision testing with digital reporting and live doctor consultations. They are being positioned for environments including workplaces, educational institutions, residential communities, hotels, factories and public spaces.
This model is important because it solves a different problem than traditional telemedicine. Rather than requiring individuals to begin their healthcare journey completely online, it provides a physical place where technology can assist with screening, reporting, and contacting medical providers.
Building an ecosystem around doctors and patients
The platform is also designed to address the needs of healthcare providers.
DOD offers its doctors various resources for managing patient appointments, patient histories, online and onsite consultations, and communication with their patients. It also features tools like customized QR codes for clinics and doctors, capabilities for multilingual facilities, and AI/ML-based methods for managing patients with chronic diseases.
In the interest of patients, there is an emphasis on providing easier access to health care while ensuring the information is kept consolidated. The DOD platform allows users to store prescriptions and diagnostic reports, schedule different appointments, and obtain assistance from a variety of health professionals.
Where Healthcare Meets Technology and Execution
The company is headquartered in Greater Noida and operates across the healthcare and health-tech space. Its founder Dr. Shrey Srivastav, M.B.B.S., MD (Internal Medicine) and Co-founder Dr. Prashant Swarnkar, M.B.B.S., MD (Internal Medicine), physicians, has positioned DOD around the idea of making healthcare more accessible through technology and on-ground execution.
What comes next for Digital Healthcare
In India, the advancement in digital healthcare does not really involve a choice between online care or offline care but rather the integration of this system. Platforms such as DOD are striving to achieve this integration thereby connecting digital consultations with other aspects of healthcare, like past medical history, diagnostics, and preventive healthcare systems.
For DOD, the larger ambition appears to be creating an ecosystem in which technology does not replace doctors or hospitals, but makes them easier to reach.
As India’s healthcare infrastructure becomes increasingly connected, the opportunity for health-tech platforms may lie not merely in putting healthcare online, but in making quality healthcare more accessible wherever the patient happens to be.
For DOD, the bigger goal is to form a situation where technology does not substitute doctors or hospitals but makes it easier to connect with them. As the healthcare system in India becomes more interlinked, the potential for health-tech startups is more than putting healthcare on the internet, it is about providing quality healthcare effortlessly.
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