Cloud business communications startup VOIZ partners with Knowlarity
- ByStartupStory | November 8, 2021
On-demand cloud business communications startup VOIZ has recently partnered up with Knowlarity, one of Asia’s leading Cloud Business Communication providers. The partnership aims to integrate cloud solutions for effective business communication.
VOIZ CBO Vineet stated, “With Work from Anywhere becoming the new norm, there are human resources which otherwise were not available earlier are now in the market on VOIZ, which can be leveraged by organizations to relook at their CX Delivery Models. With the Knowlarity Tech suite and VOIZ’s marketplace and productivity tools, an On-Demand CX Delivery Model is a reality,” said Jaideep Kumar, Chief Knowlarity. “It is important to note that the solution comes inbuilt for the customers to engage directly with an on-demand freelancer’s human asset for bite-sized to BAU calling which makes up about 50% of all customer interactions in the real world for both Enterprises and SMB’s customer bases.”
Founded by Rajesh Bernard, VOIZ is a tech-based freelance work marketplace for entry-level freelancers in the CX domain. It offers its customers the option to hire freelancers and train them through VOIZ LMS.
The partnership between the two firms allows the integration and use of pre-integrated cloud-based voice and AI solutions for businesses to allow them to manage teams across the country from a single location.
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