Meet Karta: The AI Agent Built to Replace Complex Customer Support

• ByStartupStory     |    June 5, 2025

In a fast-evolving digital world where businesses grapple with scaling customer support without compromising quality, two IIT Bombay and IIM Ahmedabad alumni—Vijay and Abhishek—found themselves uniquely positioned to tackle this growing challenge. Their paths crossed once again not in lecture halls, but at the intersection of AI, product, and customer experience.

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